Returns & Exchanges

At THE FIX, we want you to love your style. If your purchase isn't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Request

Log into our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all original tags and labels are still attached to the garments.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing